Following is a list of
frequently asked questions which we hope will assist you in planning
your transition audit. While the answers to these questions may vary
slightly from registrar to registrar most accredited registrars will
follow the procedures and processes outlined
below:
Frequently Asked
Questions (FAQs):
Who can I contact
for answers to technical or ISO standards-related
questions?
You can talk to your
auditors or contact our technical support team at 203 877-8088
M-F, 8:00am - 7:00pm EST
CLICK ON THE TOPIC
BELOW TO VIEW Q&A RELATED TO THAT
TOPIC.
ISO for Social Services
ISO and Social
Responsibility
How is
ISO Different from TQM
What is RH ANDERSEN's
success ratio in getting a company through the ISO certification
process?
Can RH ANDERSEN perform my
pre-assessment audits?
Can RH ANDERSEN help me with
my documentation?
Can RH ANDERSEN help
me select a registrar?
Can RH ANDERSEN perform my
internal audits?
Can RH ANDERSEN
perform supply chain audits?
Can RH ANDERSEN perform Heat Treat
audits to Ford's specifications?
Can RH ANDERSEN calculate the
zone of uncertainty for my equipment as per
17025?
Can RH ANDERSEN help me with CE
Mark requirements?
Can RH ANDERSEN help me address
CMDCAS requirements for my ISO 13485 shop?
Can RH ANDERSEN help me
transition my QMS to the latest release of the
Standard?
Can RH ANDERSEN help with with HACCP
and food safety requirements?
Can RH ANDERSEN help me with ISO
22000?
Can RH ANDERSEN audit my pre-ISO
MIL-I-45208 System?
How is ISO
different from
TQM?
ISO 9000:2000 is total quality
management. It requires management of every process in an
organization that impacts quality.TQM is not quality management, but
process management -- the process of improvement. And it is
not total since it only addresses one aspect of quality management
-- improvement. While ISO-9000 is a clearly defined
system, TQM is a philosophy. ISO is by far superior to TQM because
it offers a set of guidelines for quality management and can stand
alone, while TQM can not.
Can RH ANDERSEN perform my pre-assessment
audits?
Yes. We have been
performing pre-assessment audits for more than ten years and for
more than 100 satisfied customers.
Can RH ANDERSEN help me with my
documentation?
Yes. We can help you
with your manual, SOPs and work instructions. We can help you with
you quality plan, process mapping, etc. Just
ask!
What is RH ANDERSEN's success ratio in
getting a company through the ISO certification
process?
100%. We
have never had a customer fail a certification audit. While we do
not perform the actual certification audits ourselves, we can take
any company that wants to get there from zero quality management to
ISO compliant in 3 to 6 months.
Can RH ANDERSEN help me select a
registrar?
At RH ANDERSEN we do
all we can to help our clients control costs. That is why we have
partnered with a dynamic new registrar brokerage firm that
offers a wide selection of established registrars that actually
compete for your business! We can help you find the best and most
affordable firm to perform your certification audit. Find out more
by clicking the following link: Registrar Selection
Services
Can RH ANDERSEN perform my internal
audits?
Yes. We can assume the
role of your internal auditors and help you establish an auditing
schedule. We can audit processes and/or elements of the Standard to
ensure your operation is compliant. Email us for details or a quote
for services... Click_Here
Can RH ANDERSEN perform supply chain
audits?
Yes. We can audit
your suppliers for compliance with any number of ISO
specifications, Heat Treat specifications, OSHA requirements,
DFARS requirements, RoHS requirements, etc. This is especially
helpful if you are on the West Coast or overseas, and your supplier
is on the East Coast. We have qualified auditors for automotive,
aerospace, medical devices, laboratories, etc. To find
out more, email us your request ...Click_Here
Can RH ANDERSEN perform Heat Treat audits to Ford's
specifications?
Yes. We
can audit heat treaters to W-HTX or CQI-9 or any other
related specification. We have intimate knowledge of Heat Treating
applications and have implemented ISO in quite a few Heat
Treaters... To find out more, Click_Here
Can RH ANDERSEN calculate the zone of uncertainty for my
equipment as per 17025?
RH ANDERSEN has
probably implemented more 17025 and A2LA testing Lab and Calibration
Lab Quality Systems than any firm in New England. We can help you
calculate Uncertainty for any type of measurement equipment.
Can RH ANDERSEN help me
with CE Mark requirements?
Yes. We have extensive
experience with CE Mark requirements.
Can RH ANDERSEN help me address CMDCAS requirements
for my ISO 13485 shop?
Yes, we have lot of
experience with CMDCAS, Canada's requirement for Medical Devices.
Can RH ANDERSEN help me transition my QMS to
the latest release of the Standard?
We can both implement
new systems or transition existing systems to new releases. Whether
your running ISO 9001, AS9100, TS16949, QS-9000, ISO/IEC 17025, ISO
13485, etc., or are looking to implement a new system, RH ANDERSEN
is your one-stop solution for Quality Systems.
Can RH ANDERSEN help
with with HACCP and food safety
requirements?
Can RH ANDERSEN help
me with ISO 22000?
Yes! We can help you integrate ISO 22000 with your existing
HACCP program or implement HACCP and/or ISO 22000 and other critical
inspection controls for food safety. Find out
more here.
Can RH ANDERSEN audit my
pre-ISO MIL-I-45208 System?
Yes. We can audit to MIL-I 45208, and
prepare you for your next government audit! We will also help you
transition to ISO if desired.
Find out more...
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